Results 1 to 2 of 2

Thread: One of the Mitras LX7004 turned off with others are still lit

  1. #1
    Join Date
    05.03.2021
    Posts
    10

    Default One of the Mitras LX7004 turned off with others are still lit

    Hi,
    I have 4x Mitras LX7004 lights - set to "slave" mode and connected via PLM card to Profilux 4.
    Today, one of the lights turned off the LEDs (but kept ventilators running) in the middle of the day while other lights are still on. When I touch it it doesn't seem to be overheated.

    1) how is this possible?

    2) is there any way I can see what is happening to an individual Mitras light in GHL Connect app or the GHL Control Center? I only can see the entire Illumination Multichannel setup, but not individual light fixtures (ie. Mitras #1, #2, #, #4).

    3) if this happens (as it has today), what can I do to turn it back on and bring it back to sync with other lights?

    many thanks for help!

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Please open a support ticket for assistance with this.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •