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Thread: Does GHL repair equipment out of warranty ?

  1. #1
    Join Date
    03.10.2019
    Posts
    13

    Default Does GHL repair equipment out of warranty ?

    Hello

    Do I had some saltwater that dropped in my GHL Powerbar 6E-PAB. I did not notice right away. After I noticed I opened it up and cleaned it with a special solution for cleaning electronics. Nothing was corroded except the connector used to connect to GHL profilux. That is rusted. And I think because of that I am having some connectivity problems when trying to connect to the profilux (as the remaining gear is connected to the Powerbar via the bus connection). My question is if GHL can replace the bus connector and ofc I will pay for the shipping and repair costs.

  2. #2
    Join Date
    27.05.2015
    Posts
    2,352

    Default

    Hello,

    If you open up a support ticket and provide photos, we can assess the current condition and determine what repair options are available for your Powerbar.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Join Date
    03.10.2019
    Posts
    13

    Default

    I have opened a ticket. Thanks !

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