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Thread: Kh dir not pumping reagent to test. Manual button Pushs make the doser head move

  1. #1
    Join Date
    25.08.2021
    Posts
    3

    Frage Kh dir not pumping reagent to test. Manual button Pushs make the doser head move

    Hi, I opened a ticket on Sunday, and I'm in life threating circumstances to get my KH dir operational again. (Not really). While I wait for support, I was looking for assistance here. I'm using a p4, and a 4 head doser with the KH dir.

    I don't hear any clicking from the KH, it fills, then empties, but does not pump in reagent. I've tried venting reagent, cleaned the heads, changed the heads, moved pumps, empty/flush, but she just won't test at all now.

    Anybody run into a situation like this before?

    Tx!

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Hello,

    Since you already have an open ticket, please continue troubleshooting there.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Join Date
    25.08.2021
    Posts
    3

    Default

    Hi, I would agree, however I opened it up on Sunday, and I still have not heard back.

    Sent from my SM-N975W using Tapatalk

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