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Thema: GHL Connect Dashboard refresh rate

  1. #1
    Registriert seit
    29.06.2020
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    10

    Standard GHL Connect Dashboard refresh rate

    Trying to get familiar with my GHL products. Pulled up the GHL connect app on my ipad at work with the dashboard displayed how often should it refresh? The attached screenshot GHL shows 6:47 AM actual time is 8:14 AM.

    GHL Dashboard-2.jpg

  2. #2
    Registriert seit
    27.05.2015
    Beiträge
    2.207

    Standard

    Make sure you have the app setting set to leave the display ON when you're in the app. If the screen turns OFF, it may loose sync with your ProfiLux depending on how long it was OFF for.
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  3. #3
    Registriert seit
    29.06.2020
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    The screen was on the whole time. I shut it down at lunch and it was still displaying the screen from 6:47 am

  4. #4
    Registriert seit
    27.05.2015
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    2.207

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    Can't say I've heard that one before.

    The app is synced with the device as long as you have the screen on and you're connected. It works for a wide range of devices and brands; phones and tablets. If this is happening across multiple phones and/or tablets, open a support ticket please. Include details on what device you are running the app on, OS version and app version where you are experiencing this behavior.
    Geändert von Vinny (23.06.2021 um 20:26 Uhr)
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  5. #5
    Registriert seit
    30.04.2020
    Beiträge
    15

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    Did you ever set the time? Try going to “General” to see what time is displayed there. If it’s not the same hit “Local Time” then Save. If the time displayed there is correct, I’d agree with Vinny on opening a ticket.

  6. #6
    Registriert seit
    24.07.2013
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    277

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    Hallo,
    Die App verhält sich auf meinem Tablett genauso, nach kurzer Zeit werden die Daten nicht mehr aktualisiert.
    Screenshot_20210627-161707_GHL Connect.jpg

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