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Thread: Profilux 3.1 don’t connect to gcc

  1. #1
    Join Date
    12.11.2019
    Posts
    30

    Default Profilux 3.1 don’t connect to gcc

    Hey
    I have 2 computers 4 and 3.1
    I’ve got a new laptop and i cant connect the 3.1 to it
    The 4 is okay
    I’ve tried to turn off the firewall but it still doesn’t work...
    Its windows 10 v20H2


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  2. #2
    Join Date
    12.11.2019
    Posts
    30

    Default

    Help please


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  3. #3
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    Hello,

    how do you try to connect to your ProfiLux 3? Via USB or RS232 interface?
    Open the Windows device manager and look for an unknown device after connecting the P3 to your PC. If you've found one, update the appropriate driver following the Windows assistant.

    If you still cannot get connected, open a support-ticket, where we'll try to help you directly: https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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