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Thread: Chart not displaying on GHL Connect dashboard

  1. #1
    Join Date
    12.05.2021
    Posts
    3

    Default Chart not displaying on GHL Connect dashboard

    Hi,

    I have 4 active sensors all saving data but the GHL Connect app will not show the data. I tried adding a Chart tile to the Dashboard, but once added there is no paint brush next to it to configure. The tile now says "no data available for this period". However if I go into the same probe on the my computer GHL Control Center, I am able to see the historical chart.

    Additionally when I go into any of the sensors on GHL Connect app and select "History," I receive an error saying loading data failed.

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Please open a ticket and tell us the myGHL ID, so that we can check the recorded data on the server.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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