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Thread: KH Director Chart Failing to Load

  1. #1
    Join Date
    02.05.2020
    Posts
    20

    Ausrufezeichen KH Director Chart Failing to Load

    Hi, for the last 3 or 4 days I’ve been trying to load the KH Chart from my GHL IOS mobile app but it keeps failing, it takes quite some time trying to load but I guess it times-out and at the end it shows me this message:

    7E6C54EA-6646-4C0B-9F06-4EA90AA69F65.jpg

    If I try from the web browser it works. How can I get this issue fixed? I need the KH chart working from the mobile app as I’m trying to understand my KH consumption overnight.

    Thanks

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Hi,
    this problem is fixed with the newest app version. Please update the app and if you have still problems, please open a ticket: https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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