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Thread: Warning, different timezones?

  1. #1
    Join Date
    17.11.2020
    Posts
    17

    Default Warning, different timezones?

    I'm getting a 'warning' that my device and tablets have different timezones, which is probably why charts are not displaying any info.
    The problem is, that time is correct, and works fine on other devices (pc, phone etc.).

    If I change time zone on my tablet the warning is the same '+1 hour(s)', so clearly the software doesn't know or care what time zone my tablet is setup too.

    Any ideas?

  2. #2
    Join Date
    04.11.2015
    Posts
    1,061

    Default

    Hello,

    GHL Connect app gathers the information about timezone from the underlying operating system of your tablet.
    If this differs from the set timezone stored on your ProfiLux it will show that notification.

    So, it could be the timezone setting on your ProfiLux is set to another value than on your tablet or GHL Connect has just not been restarted, which is necessary in order to reflect the changes.

    If this issue can't be solved, open a ticket in our ticket-system and tell us more about the used devices and system information, so we can take care of this:
    https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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