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Thread: Can not connect with USB- driver issue

  1. #1
    Join Date
    30.01.2010
    Location
    Athens
    Posts
    295

    Default Can not connect with USB- driver issue

    Happy new year to everybody!

    I decided this year to use my Profilux 3ex but I can not connect it to my PC using the usb factory cable (it can be connected using LAN).
    As you can see from the screenshot, no drivers are installed from GHL control center.
    Uninstall it, reinstall it, nothing changed. Try to manual install the drivers (according to the You tube video you have uploaded), again no luck.

    I followed the instructions here: https://www.aquariumcomputer.com/kno...nnect-via-usb/
    and here: https://www.youtube.com/watch?v=iQ1V...ncedTechnology
    did not help.driver step1.jpgdriver step2.jpg

    Can you please assist?
    Profilux 3es version 6.01
    GHL control center version 1.1.3.1 (also tried with 1.1.2.9, 1.1.2.8 no luck)
    PC version Windows 10 Home OS build 19042.685

    See screenshots.
    Profilux.jpgprofi2.jpg
    Attached Images Attached Images

    Worlds most gadget Aquarium.. almost.

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Hi,

    please open a ticket and we will help you installing the correct driver.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    23.03.2021
    Posts
    2

    Default

    Did you get this issue resolved?

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