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Thread: Doser pump speed constant

  1. #1
    Join Date
    31.05.2016
    Posts
    21

    Default Doser pump speed constant

    One of my four doser pumps appear to run in the same speed regardless of what speed I choose between 0 to 4. Is this a pump issue or there is a setting that I am missing?

  2. #2
    Join Date
    10.10.2013
    Posts
    994

    Default

    Check you power it with 24V and not 12V power supply.

  3. #3
    Join Date
    31.05.2016
    Posts
    21

    Default

    I am indeed using 24v. Should it be 12v?

  4. #4
    Join Date
    10.10.2013
    Posts
    994

    Default

    No, 24v power supply is the good power supply for 2.1 GHL Doser.

    I misunderstood, it's only one pump from the same 4.1 dosing unit that have problem?

  5. #5
    Join Date
    31.05.2016
    Posts
    21

    Default

    Quote Originally Posted by itsmorefun View Post
    No, 24v power supply is the good power supply for 2.1 GHL Doser.

    I misunderstood, it's only one pump from the same 4.1 dosing unit that have problem?
    I just checked and all four pumps behave the same way. Changing the speed of the pump has no effect.

  6. #6
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    Hi,

    is this a Doser2.1 Standalone or Slave unit?
    If this is a Doser2 Slave, the issue could be related to the pump channel numbering, which can be set on the System-page and the assigned Dosing pump's PAB-configuration.
    You can check the correct numbering, if you use the manual dosing on the specific dosing pump-page in the app. If you click and hold the mouse button down, the pump channel should run with the set speed.

    If the issue still can't be solved, you should open a ticket in the support-system: https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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