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Thema: Doser troubles, no light on top after failed update

  1. #1
    Registriert seit
    13.08.2009
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    Standard Doser troubles, no light on top after failed update

    GHL doser 2.1

    I dose Alk, calcium and magnesium solutions. I was initially having trouble with pump 2 dosing twice as much as it should, and pump 3 dosing 3 times as much as it should. I had tried calibrating/measuring pumps and adjusting the speed of the pump and still persisted.

    I was next going to upgrade firmware and attempt to reset all settings back to factory default and try again. Updating firmware was taking several minutes on step 4 out of 5, so I left not realizing computer shutdown down I think an hour later. I am guessing this interrupted the firmware?

    Now I get no light on top of doser, and I cannot connect via USB using multiple COM ports and auto COM. My PC *was* making a noise an hour ago when I plugged in/unplugged the USB, but now I get nothing at all after unplugging the unit and powering it back on. It seems completely dead.

    Help please.

  2. #2
    Registriert seit
    27.05.2015
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    2.158

    Standard

    You can recover the doser by following the emergency update instructions here:
    https://www.aquariumcomputer.com/dow...-instructions/
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Registriert seit
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    Standard

    Zitat Zitat von Vinny Beitrag anzeigen
    You can recover the doser by following the emergency update instructions here:
    https://www.aquariumcomputer.com/dow...-instructions/
    Hi Vinny. Thanks for the reply.

    I am not seeing that file under the tools folder. Mine is listed under Cypress USB not FUJITSU

    Here is screenshot of what is in that folder.

    James77.pdf

  4. #4
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    27.05.2015
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    That's fine. Choose that folder.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  5. #5
    Registriert seit
    13.08.2009
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    Woohoo! Lights!

    Problem is resolved, thank you for the prompt replies Vinny

  6. #6
    Registriert seit
    27.05.2015
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    Perfect!
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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