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Thread: Connect App now not fitting on iPhone screen

  1. #1
    Join Date
    13.02.2020
    Posts
    124

    Default Connect App now not fitting on iPhone screen

    I am not sure whether it was when Apple released IOS 14 or the latest Connect App update but now the App is overlapping the screen at the top and affecting the ability to use the menu button. If I turn it sideways it is OK but back vertical and it overlaps.

    Shutting the app down clears the problem. I am using an iPhone X. It is only this app that is affected.

    Screenshot attached showing the problem.

    Anyone else having the same problem?

    Thanks
    Attached Images Attached Images
    Last edited by mlandscape; 01.12.2020 at 12:48.

  2. #2
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    Thanks for bringing this to our attention.

    We'll look into it and try to find a solution with the next release.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    827

    Default

    Having the same issue here
    Same iphoneX


    Sent from my iPhone using Tapatalk

  4. #4
    Join Date
    13.02.2020
    Posts
    124

    Default

    Quote Originally Posted by MatthiasF View Post
    Thanks for bringing this to our attention.

    We'll look into it and try to find a solution with the next release.
    Not a problem always glad to help.

  5. #5
    Join Date
    13.02.2020
    Posts
    124

    Default

    Quote Originally Posted by MatthiasF View Post
    Thanks for bringing this to our attention.

    We'll look into it and try to find a solution with the next release.
    I don't whether this problem was supposed to have been resolved in the latest update but if it was it didn't work. Very frustrating having to keep turning the phone backwards and forwards to gain access to each part of the App.

  6. #6
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    This will be fixed in the next GHL Connect version
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  7. #7
    Join Date
    13.02.2020
    Posts
    124

    Default

    OK Thilo and thanks for update

  8. #8
    Join Date
    13.02.2020
    Posts
    124

    Default

    Thanks fro sorting this out - all good now.

  9. #9
    Join Date
    13.02.2020
    Posts
    124

    Default

    Sorry, this problem seems to have started to happen again after either the last or prior update to the app.

  10. #10
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    827

    Default

    Same here


    Sent from my iPhone using Tapatalk

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