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Thread: Issue with power loss and level sensor

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  1. #1
    Join Date
    12.08.2020
    Posts
    52

    Default Issue with power loss and level sensor

    I had a power loss and got unexpected behavior from a level sensor. I believe this behavior is incorrect and possibly harmful.

    I have a level sensor for detecting low water. After a power outage (I've simulated this several times), the programmable logic associated with the level sensors fill status is triggered. At no time is the water low, in my case the water level will never change with a power outage.

    Further analysis shows this happens with just the profilux losing power.

    Disconnecting and reconnecting the sensors does not cause this to happen.

    Please help.
    Last edited by arking_mark; 24.09.2020 at 21:52.

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    For how long does the sensor state change after a power outage?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    12.08.2020
    Posts
    52

    Default

    The sensor state shouldn't change at all it's a low water sensor and the water level doesn't change. The sensor itself is 8 to 12 inches below the water line.

  4. #4
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Yes, but what exactly does the sensor do after a power outage? For how long does it have the wrong state?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #5
    Join Date
    12.08.2020
    Posts
    52

    Default

    How would I see that? Its powering on. The level sensor never moves.

  6. #6
    Join Date
    12.08.2020
    Posts
    52

    Default

    Bump

  7. #7
    Join Date
    12.08.2020
    Posts
    52

    Default

    Yes.

    Sent from my SM-G988U1 using Tapatalk

  8. #8
    Join Date
    12.08.2020
    Posts
    52

    Default

    Is there an ETA for this fix? I'm heading out to vacation in December and am worried about power outages.

  9. #9
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    No, it is not yet clear when the fix will be ready.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  10. #10
    Join Date
    15.11.2020
    Posts
    3

    Default

    Hello, just to confirm I am experiencing a similar behavior with one opto level sensor in an ATO setting. After reset it will just start. I fixed for now with a delay on the socket, but probably this should not be happening.

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