Results 1 to 6 of 6

Thread: Doser 2.1 pump buzzing

  1. #1
    Join Date
    14.08.2020
    Posts
    16

    Default Doser 2.1 pump buzzing

    My pump 6 suddenly start buzzing during schedule time, green led on top, but head not turning.

    What could it be, all containers is sufficient above 50% and hose is inside liquid.

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Maybe the pump head is broken or dirty. Please remove the pump head to check and then clean or replace it.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    14.08.2020
    Posts
    16

    Default

    Hi Thilo,

    Is there a manual or video showing what should be check and define if its in order, or confirm the pump is faulty or just need cleaning? All my stuff is less than 3months old, so unlikely is cleaning.

  4. #4
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Unfortunately, there's currently no manual or video for doing this. Just unscrew the two screws at the blue cap and check rhe cap and the rollers inside. If they're broken or still not working after reattaching the cap, please open a ticket: https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #5
    Join Date
    18.01.2019
    Posts
    29

    Default

    I have 2 problems, the first is that if running at high speed there is noise and the pump is stuck, if running at low speed then it works, it was from the beginning of the purchase, second thing I have rattling noises while the pump is working

  6. #6
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •