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Thema: Display’s key doesn’t work

  1. #1
    Registriert seit
    13.01.2020
    Beiträge
    11

    Standard Display’s key doesn’t work

    Hello Everybody, I have a problem with the return key cause it doesn’work.
    It happened yesterday while I was calibrating sensors. Suddenly the key begun not to work anymore. I got the Profilux 6 months ago. What should I do? Is it better to send it back since it is still under guarantee period or there is something different i can do before?
    Thanks in advance,
    Matteo

  2. #2
    Registriert seit
    09.11.2017
    Beiträge
    1.302

    Standard

    First you should try a key calibration with 'Standard calibration': https://www.aquariumcomputer.com/kno...as-touch-keys/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Registriert seit
    13.01.2020
    Beiträge
    11

    Standard

    I tried as instructed, calibrated the keys on the spot and the enter works but an arrow flashes continuously.
    I tried in another room and everything works correctly, brought back to final position but the enter key still does not work.
    I noticed that when the aquarium lights are turned off it works and then stops
    and everything works correctly, brought back to final position but the enter key still does not work.
    However, I noticed that when the aquarium lights are turned off, everything works and then returns to non-functioning when they turn on.
    Is there any way to shield or avoid this problem?
    Thanks bye

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