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Thread: Disappearing tiles from my GHL cloud on a Mac

  1. #1
    Join Date
    13.02.2020
    Posts
    124

    Default Disappearing tiles from my GHL cloud on a Mac

    I have noticed on a few occasions that when I log onto myGHL from my Mac that some of the tiles and layout I had been using as disappeared and I have to select and set up the missing tiles again.

    Anyone else had this problem? and if so what is causing it and how do I resolve

    Many thanks
    Last edited by mlandscape; 12.05.2020 at 12:38.

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Anytime the dashboard is customized on the chosen device, you must press the check-mark for those tiles to be saved.
    If you are logging into the GHL device from another platform (different phone/tablet/computer), the dashboard layout will be different as each dashboard is linked to the platform being used.

  3. #3
    Join Date
    13.02.2020
    Posts
    124

    Default

    Thanks for the reply, Vinny. I am certain that I have always pressed on the checkmark but I will keep my eye on it for future

    Noted your second point which I had noticed and did wonder but now understand.

  4. #4
    Join Date
    13.02.2020
    Posts
    124

    Default

    @Vinny this has just happened again and I have had to rebuild my dashboard.

  5. #5
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Open a ticket please.

  6. #6
    Join Date
    13.02.2020
    Posts
    124

    Default

    OK thanks

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