Special dates for scientific experiment makes charts disappear

[Akvariet]

Hi,

I work at a public aquaria and I'm involved in developing a scientific experiment system for inducing spawning for tropical stony corals. Our system is controlled by a GHL computer and works great so far.

Since we're trying to mimic natural season from the other side of the globe, we decided to put in all data for lights etc and then change the date on the computer to start our experiment in the time of the year we wanted. So for our experiment system that is June 2020. That seems to work fine. The lights follow the season and the full moon came the right day.

But when trying to get to see the chart for light, KH, pH etc in myGHL, the charts have gotten stuck in march 6st, the day we changed the date in the GHL computer to 6th june.

Is there an easy way to get around this?

Thanks in advance!!

And thanks to GHL for giving us a discount for the equipment to this spawning experiment!

David
Sjöfartsmuseet Akvariet
The Maritime Museum & Aquarium Gothenburg Sweden

[Vinny]

Hello David,

Are you saying the measurement recording stopped after changing the date to June 6?

[Akvariet]

Yes. I only see the last measurement on temp, pH etc. When clicking on chart, the chart only shows until mars 6th. So I can’t see the new measurements on the charts even if they are taken. This goes for the KH Director too which we use in the same setup.

[Akvariet]

Bump

[MatthiasF]

Hello,

in order to solve this issue, it will be best if you create a ticket and also post the Settings and measurement data from GHL Control Center.
If the device is online with myGHL, you can also provide the myGHL-ID. With it we are able to look into the database.

https://www.aquariumcomputer.com/sup...ets-enquiries/

[Akvariet]

Hello,

in order to solve this issue, it will be best if you create a ticket and also post the Settings and measurement data from GHL Control Center.
If the device is online with myGHL, you can also provide the myGHL-ID. With it we are able to look into the database.

https://www.aquariumcomputer.com/sup...ets-enquiries/

Great!

The myGHL-ID for this decive is: 3166735026