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Thema: Failure to connect to existing wi-fi with doser 2

  1. #11
    Registriert seit
    02.01.2017
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    10

  2. #12
    Registriert seit
    04.11.2015
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    Zitat Zitat von SixtyFeetUnder Beitrag anzeigen
    I attempted to install and connect to the “Connect” app again after changing the IP address within GCC to match that of the doser in the old app; no success. Connecting through the old app directly connected to the doser WiFi is the only way I can adjust my doser settings without a USB connection. If you could help me resolve this and get on myGHL and connected to the new app that would be wonderful.
    You most likely want to use the Doser2 by using its AccessPoint mode and connect to it via your smartphone with GHL Connect. Change this setting on the network configuration page from Infrastructure/Client mode to Accesspoint Mode. Then Save & Disconnect from GCC and let the Doser2 reconfigure.

    If this does not work for you, we can offer you direct support via our ticket system.

    Create a ticket following this hyperlink:

    https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #13
    Registriert seit
    27.05.2015
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    Hi,

    You are not able to connect because the Wifi settings on the doser has been incorrectly entered.
    What you have entered in the "current IP" field in the doser does not match the IP address format of your network. If this is not entered correctly, you will not be able to access the doser through the app which may also be incorrectly setup.

    Do this:
    1. Connect to your doser via USB, go to the SYSTEM settings page, and go into the Wi-Fi settings of the doser
    2. Select "Use following settings" and enter this into each field...
    • IP address: 10.0.0.200
    • Subnet mask: 255.255.255.0
    • Default gateway: 10.0.0.1
    • Assuming the Wi-Fi network name and password was entered correctly, nothing else needs to be done in this step.

    3. Click SAVE, then DISCONNECT and wait 1-2 minutes to allow the doser to try and connect to your network.
    4. Open windows command prompt (same screen that showed your network details) and type-in Ping 10.0.0.200 and press ENTER
    • If you get a response like this...that means the doser is now on your network...you can move onto the next step

    Device connected to network.jpg

    Connecting to doser via app:
    Since you already have an existing connection made for the doser in the app, you only need to adjust the connection settings.
    1. Press the blue gear icon to the right of "Billy's Doser 2"
    2. In the Host/IP field, type-in 10.0.0.200
    • This is the IP address of the doser which you assigned earlier

    3. Press SAVE, then try to connect to the doser. If you see the "Dashboard" screen, you are connected.
    • This step assumes your phone and/or tablet is already connected to the SAME Wi-Fi network as the doser

  4. #14
    Registriert seit
    02.01.2017
    Beiträge
    10

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    Zitat Zitat von Vinny Beitrag anzeigen
    Hi,

    You are not able to connect because the Wifi settings on the doser has been incorrectly entered.
    What you have entered in the "current IP" field in the doser does not match the IP address format of your network. If this is not entered correctly, you will not be able to access the doser through the app which may also be incorrectly setup.

    Do this:
    1. Connect to your doser via USB, go to the SYSTEM settings page, and go into the Wi-Fi settings of the doser
    2. Select "Use following settings" and enter this into each field...
    • IP address: 10.0.0.200
    • Subnet mask: 255.255.255.0
    • Default gateway: 10.0.0.1
    • Assuming the Wi-Fi network name and password was entered correctly, nothing else needs to be done in this step.

    3. Click SAVE, then DISCONNECT and wait 1-2 minutes to allow the doser to try and connect to your network.
    4. Open windows command prompt (same screen that showed your network details) and type-in Ping 10.0.0.200 and press ENTER
    • If you get a response like this...that means the doser is now on your network...you can move onto the next step

    Device connected to network.jpg

    Connecting to doser via app:
    Since you already have an existing connection made for the doser in the app, you only need to adjust the connection settings.
    1. Press the blue gear icon to the right of "Billy's Doser 2"
    2. In the Host/IP field, type-in 10.0.0.200
    • This is the IP address of the doser which you assigned earlier

    3. Press SAVE, then try to connect to the doser. If you see the "Dashboard" screen, you are connected.
    • This step assumes your phone and/or tablet is already connected to the SAME Wi-Fi network as the doser
    Thank you Vinny; you got me connected here. Thank you so much for the assistance. I will update any current thread comments to make known you helped resolve this issue!

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