Hello:

I've recently purchased a Profilux 4 and having a few issues connecting to the box.

When connecting via USB I can always connect without a problem.

When connecting via the Android app or GCC on the pc via tcp/ip I can only successfully connect about 50% of the time. The other 50% the connection times out.

The P4 is connected to my network via wifi and is assigned a static ip address.

I am able to connect to the P4 via myGHL 100% of the time.

Additionally, I have never been able to get the web page of the P4 to come up when going directly to the ip address of the box.

I have tried a factory reset and multiple reboots. I have also done the firmware update. It's currently running firmware 7.22.

I'm not sure what to try next.

Thanks,
Kenny