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Thema: Updating Doser 2.1 from 2016

  1. #1
    Registriert seit

    Standard Updating Doser 2.1 from 2016

    Hi All

    I'm trying to update my Doser, which has been working fine from 2016. I was just performing basic maintenance and saw there was an update. I'm connecting to the the Doser with a USB cable, but I can't get the update to work.

    I log in, go to firmware update in the maintenance tab, hit the button. The wizard gives me a couple screens of info about backing up and downloading the firmware. I hit Next to start the update, but it fails and gives me a warning screen saying "Error: Update can not be started!" "Reset the device by disconnecting it from power for a few seconds."

    I've tried this over and over again, but still get the same error screen. Can someone please help?


  2. #2
    Registriert seit



    This error happens if the correct COM port number for the USBVCOM driver was not selected.
    Steps for updating the D2.1 SA firmware can be viewed here:


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