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Thema: Trocal Led controller cannot connect via USB

  1. #1
    Registriert seit

    Standard Trocal Led controller cannot connect via USB


    I have read the sticky on the USB issues, however I find this not very helpful.
    I bought a Trocal Led Controller ( Dennerle) and all I see on the forum is Profilux and other devices..
    It seems like the Trocal is not mentioned at all.
    The software is installed but I cannot make a connection via USB. I noticed at the end of the software installation also a USB driver is installed, so far so good.
    However, when I check the windows hardware it gives an error on the device: no driver was found. Searching on the internet : nothing found.
    I find this very strange. You pay quite some money on this device but installing it through a PC is horror so far. Not to mention is does not support IOS.
    I managed to make setting via de device itself, but very disappointed in the software so far.
    Hope someone has a solution
    Thank you!

  2. #2
    Registriert seit


    What kind of operating system do you use, Win10?
    What firmware does the controller have?
    Remove the USB cable. Close all programs.
    restart the computer. Uninstall the driver.
    C:\Program Files (x86)\GHLControlCenter_Vxxx\USBVCOM
    restart the computer reconnect the USB cable.

    regards pit


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