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Thema: Trocal Led controller cannot connect via USB

  1. #1
    Registriert seit
    09.08.2019
    Beiträge
    1

    Standard Trocal Led controller cannot connect via USB

    Hi,

    I have read the sticky on the USB issues, however I find this not very helpful.
    I bought a Trocal Led Controller ( Dennerle) and all I see on the forum is Profilux and other devices..
    It seems like the Trocal is not mentioned at all.
    The software is installed but I cannot make a connection via USB. I noticed at the end of the software installation also a USB driver is installed, so far so good.
    However, when I check the windows hardware it gives an error on the device: no driver was found. Searching on the internet : nothing found.
    I find this very strange. You pay quite some money on this device but installing it through a PC is horror so far. Not to mention is does not support IOS.
    I managed to make setting via de device itself, but very disappointed in the software so far.
    Hope someone has a solution
    Thank you!
    Mouse@home

  2. #2
    Registriert seit
    13.08.2010
    Beiträge
    3.739

    Standard

    What kind of operating system do you use, Win10?
    What firmware does the controller have?
    Remove the USB cable. Close all programs.
    restart the computer. Uninstall the driver.
    C:\Program Files (x86)\GHLControlCenter_Vxxx\USBVCOM
    restart the computer reconnect the USB cable.

    regards pit

  3. #3
    Registriert seit
    14.08.2019
    Beiträge
    1

    Standard

    Can you just elaborate the explaination so that it can be esaily understandable..
    big data hadoop training in Ahmedabad
    Geändert von niketsurve (17.08.2019 um 05:36 Uhr)

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