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Thread: Trouble with the KH Director

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  1. #1
    Join Date
    18.09.2013
    Posts
    51

    Default Trouble with the KH Director

    Hello,

    I have a very surprising problem with my KH Director.
    When asking for a measurement, nothing happen except that I get a noise from the pump. The pump doesn't run but only issue a noise.
    Please note that when the pumps are used separately, they work properly (all 3). I have open and checked the KHD and everything look normal. The vent tube is OK.
    Don't understand.
    To illustrate, please look at the 20 seconds video through the link below.
    Thanks


    https://www.dropbox.com/s/t76jrnhvod..._1281.MOV?dl=0

  2. #2
    Join Date
    07.01.2018
    Posts
    75

    Default

    I think that you have used wrong power supply. It must be 24v.

  3. #3
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    It is possible the wrong power supply is being used, please check to see that you are using a 24V PSU.

    For further support, please open a ticket:
    https://www.aquariumcomputer.com/sup...ets-enquiries/

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