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Thread: Vortech controller not showing in menu

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  1. #1
    Join Date
    08.07.2019
    Posts
    61

    Default Vortech controller not showing in menu

    I connected my Vortech controller to the PAB port on my last powerbar. I assigned/added to the controller but I’m not seeing the Vortech interface menu. I'm running the latest firmware and control software(beta).

    See image for what I’m missing.
    651C63D4-E05F-478C-9BB2-F5E4407FB5D6.jpeg
    Last edited by AZfishkeeper; 12.07.2019 at 12:57.

  2. #2
    Join Date
    08.07.2019
    Posts
    61

    Default

    No idea what I did to fix this problem. But this morning upon booting up my PC and logging on to the GHL in GCC the menu was there.

  3. #3
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Hi,

    Glad to hear you sorted it out.

    As long as you were able to see the Vortech controller during the PAB-device assignment step, the device will be added and displayed on the system settings page when you reconnect.

  4. #4
    Join Date
    08.07.2019
    Posts
    61

    Default

    New question on this issue.. in the Ipad App, I’m not seeing the Vortech menu. Is this enabled in the app?

  5. #5
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Hi,

    the Vortech menu has not yet been implemented in the app, but it will come soon.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  6. #6
    Join Date
    15.05.2010
    Location
    London
    Posts
    62

    Default

    Hello Thilo / Matthias,

    Do you have an ETA of when this feature will be implemented in GHL Connect?
    It would be amazing to have a simple view of the Vortechs in the dashboard.

    Thanks,
    Dave

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