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Thread: P4 lateast Firmware update - No GHL logo on P4

  1. #1
    Join Date
    14.11.2017
    Posts
    28

    Default P4 latest Firmware update - No GHL logo on P4

    Hello,
    The GHL logo led of my P4 does not come on after updating the newest version of firmware.

    Couple of weeks ago, I updated the F/W version V720 dated 21/03/2019 and the GHL logo did not come on.
    So I went back to V718 dated 18/01/2019 and everythig was OK

    Yesterday I installed the latest version of GCC, V1.1.2.6, then ATO/AWC does not work.
    I'm not sure the malefunction of ATO/AWC is due to the new version of GCC, as I touched this and that.
    To try to eliminate this malefunction, the latest F/W is updated.
    The ATO/AWC function is OK, but again the GHL logo led does not come on.
    I tried F/W V719, 720 and 721, all same, but with V718, the logo is on but ATO/AWC problem.
    I tried to change the logo illiumination mode, but all same.
    Please anybody help indicating what I made wrong and how to rectify this logo problem.
    Thanks in advance.
    Son

    Addtion
    The logo LEDs on Doser 2.1 and KH Director are working properly.
    Only that on P4 is alway off.
    Last edited by otimer; 06.05.2019 at 10:13.

  2. #2
    Join Date
    27.05.2015
    Posts
    2,486

    Default

    Hello Son,

    Please open a support ticket so we can assist further.

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