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Thread: Can't connect MyGHL by browser

  1. #1
    Join Date
    02.03.2009
    Posts
    10

    Default Can't connect MyGHL by browser

    I can connect to MyGHL by GHL Connect app, but can't connect MyGHL by the browser in computer. What is happen?
    Attached is the message in MyGHL website.
    Attached Images Attached Images
    Last edited by Albert; 24.04.2019 at 05:35.

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Hi,

    do you still have this problem?
    Which firmware version do you have installed on your ProfiLux?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    02.03.2009
    Posts
    10

    Default

    Hi Thilo

    Here is my firmware version:


    Quote Originally Posted by Thilo View Post
    Hi,

    do you still have this problem?
    Which firmware version do you have installed on your ProfiLux?
    Attached Images Attached Images

  4. #4
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Hi,

    is your myGHL connection set to 'myGHL is enabled, only read access ...' ?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #5
    Join Date
    02.03.2009
    Posts
    10

    Default

    This is my setting: full access read and write (pic 1)

    BTW, I can still connect to MyGHL by GHL Connect App last week, but now the App cannot connect MyGHL too. (pic 2)

    Quote Originally Posted by Thilo View Post
    Hi,

    is your myGHL connection set to 'myGHL is enabled, only read access ...' ?
    Attached Images Attached Images

  6. #6
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Ok, thanks for the info. But I can't surely say what's the issue here.

    Please create a support ticket for further support on this issue.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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