I have connected with MyGHL with my Profilux 4. I cannot see the chart as there is no date recorded. What should I do?

WhatsApp Image 2019-02-18 at 11.04.34.jpeg

Besides, I just find that there is failed to sync with MyGHL as shown :

WhatsApp Image 2019-02-18 at 11.12.17.jpg

I guess this is the problem. But, what I should do to solve this?