Can't connect to P4 from MyGHL

[DanikB]

Hello,

I've been trying for days to connect to my Profilux4 from MyGHL but the connection always fails. It looks as though my P4 is connected; the wi-fi light is green, the GHL logo is blinking blue, the MyGHL symbol on the P4 is solid, and GCC is saying it's connected. I can add the device to MyGHL profile but every time I try to connect I get a 'Connection failed' error. Screen grab below.

I've updated the wi-fi firmware and it is over 6718. I can't think of anything else to try. Any help would be appreciated.