Problem with PIII showing sensors

[Crazy35111]

I just upgraded to the PIII and did all the updates and calibrations, but on the unit itself when it displays Temp all it shows is "Temp *" and for the conduct(S) 1 it shows "Conduct(S) 1 " with no values for either. But when I connect to the software, it will display data there...I have also unplugged and plugged both probes back in with the same results....Any suggestions?

[aqua_digital]

I guess you have a ProfiLux EX?

[Crazy35111]

Yes, it is the PIII Ex...sorry kinda important detail

[aqua_digital]

when you did the upgrade did you then tell the controller it is an EX again by going to exrtras in PL control and then click ex upgrade?

[Crazy35111]

I beleive so, I remember selecting EX somewhere, but I have gone thru all the Extra tab and cannot find an Ex setting in there...although in the General tab, it does show the Type as ProfiLux 3 Ex

[aqua_digital]

go to extras - Profilux extended and follow the instructions

[Crazy35111]

K, Went to Extras, and I see the "Hardware-Upgrade Extended" but it is grayed out and unselectable. I tried hookin up the controller via USB to redo the upgrade and got a FlashErase error 8...but everything is still working minus the temp and conductivity.

[jamessrich]

K, Went to Extras, and I see the "Hardware-Upgrade Extended" but it is grayed out and unselectable. I tried hookin up the controller via USB to redo the upgrade and got a FlashErase error 8...but everything is still working minus the temp and conductivity.

the 'flasherase error 8' did this come up while trying to update the firmware??

i would recommend using the rs232 cable when updating firmware (very random)

when u go through the process of updating firmware, follow instructions very cloesly! (on the pc and ON the PROF) you will get a message come up on the ghl asking to download if u click this at the wrong time u will get this error - so watch the screens closely giving a good 10 secs between each click of the mouse on the pc

i did the same thing, then realised i have gone to quick on the pc and not paid attention to the ghl

[Crazy35111]

Yes it came up towards the end of the "erasing flash." I was using the USB cable, but I have picked up my old computer that has a serial port and will try updating using the RS232. When is the right time to push yes on the prof? Is it after the erasing flash?

[jamessrich]

just before the erasing bit iirc - just take ur time between click and always look at the prof screen for a good 10 secs i would say