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Thema: Error: titration takes too long

  1. #1
    Registriert seit
    05.11.2017
    Beiträge
    9

    Standard Error: titration takes too long

    I have been getting the "titration takes too long" error a lot the last few days. I have checked the calibration on the pumps and it matches still and no changes were needed. I found where someone was suggested to contact support, which I have, but I have not heard back at this point. There is also a loud snap every time I check the reagent pump or when the kh monitor measuring is started.

    Thank you.

  2. #2
    Registriert seit
    09.11.2017
    Beiträge
    445

    Standard

    Hi,

    please check our FAQ. If you cant find the right solution there, please open a ticket.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Registriert seit
    05.11.2017
    Beiträge
    9

    Standard

    I did check the FAQ and followed everything as well as suggestions on this forum and other places.

    After opening the cover to check the motor I ended up clicking to drain the container. I noticed the waste was not draining. I checked all my hoses and then started tracing the internal hoses. I found that the vent hose had a plastic pellet in it and it was not allowing air back into the container for it to drain. Basically it wasnt draining the container before the next test.

    Not sure what or why this was in there, but after it was removed it is testing accurately to my test kits.



    Sent from my SM-G950W using Tapatalk

  4. #4
    Registriert seit
    07.01.2018
    Beiträge
    34

    Standard

    Take this out.It should be air filter but it doesn’t work. Ghl self says we should take it out

  5. #5
    Registriert seit
    05.11.2017
    Beiträge
    9

    Standard

    Zitat Zitat von AdrianF Beitrag anzeigen
    Take this out.It should be air filter but it doesn’t work. Ghl self says we should take it out
    Thank you I did. Seems to be working smoothly now.

    Sent from my SM-G950W using Tapatalk

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