MyGHL not connecting after updates but iOS connect ok

[tramsden]

I updated my P4 to latest fw via GHLControlCenter V1118 ( vmware on mac).
I can connect via iOS app without issue but the MyGHL route does not work, the icon is flashing on the P4 display.
I have restarted router and P4 but problem is still there, any suggestions welcome.

fw=716
Wifi fw=6816

regards
Tony

[MatthiasF]

Hello Tony,

check your network settings, especially the DNS-server and gateway-IP-address must be set.
In most cases this is your router's IP address.

[Vinny]

Please also post a screenshot of your COMMUNICATIONS settings page.

[tramsden]

Thanks Vinny

The DNS address had not been filled in after update, so after I put this in, MyGHL is connecting.

Curiously I cannot get the P4 webserver page to load, the data windows are greyed out and the rotating disk is present in them. I'm using the local ip for the P4.

Tony

[Vinny]

Please clear the browser cache.

[tramsden]

Cleared all browser data on safari and chrome but still no joy.
I can even access the menu from left hand side but when I select anything the screen changes to the relevant screen but greys out and no data is displayed.

T

[R0gueJedi]

Was a solution ever found for this issue? I’m experiencing this now. I've included my wireless configuration from my P4.
InkedProfilux4_screenshot1_LI.jpg
InkedProfilux4_screenshot2_LI.jpg

Gerard

[MatthiasF]

Your screenshots show myGHL is disabled completely and will not connect, of course.
If it does not work after enabling myGHL, please open a support ticket with information about the system including myGHL-ID:
https://www.aquariumcomputer.com/sup...ets-enquiries/

[R0gueJedi]

Thank you for the reply. I was able to figure it out.


Sent from my iPhone using Tapatalk