Bought a P2 EX and get Communication error code 28 when trying to connect to my PC. The thing is I also have a P2 and no issue to conncet with my PC.

Working on windows 10 Home
Profilux control v 5.1.7.2
Profilux firmware 5.11 on P2 EX
Profilux firmware 5.14 on P2