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Thread: Adding devices in MyGhl

  1. #1
    Join Date
    02.12.2016
    Posts
    43

    Default Adding devices in MyGhl

    Hi
    I have set up the SA doser and profilux4 to my wi-fi home network. Wi-fi is working fine on both.
    Using the youtube video how to add devices to MyGhl I did exactly that but keep getting this screen?

    photo_2018-07-31_09-32-47.jpg

    I connect to USB connection as recommended in the video, enabled myGhl and get this message

    photo_2018-07-31_09-32-44.jpg

    also where I have the window "security key" under myGhl ID ..there are no numbers, just a 0 on Doser and lines like this --- on P4

    Please help?

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Activate myGHL, then copy the ID number and paste into the myGHL page.

    The security key is generated once your device communicates with the myGHL servers.

    What is the firmware version of your ProfiLux 4 and Doser 2.1 Standalone?

  3. #3
    Join Date
    02.12.2016
    Posts
    43

    Default

    P4 firmware is 7.12
    Dosers I can see only version 1.28 on both as they are PUB devices, also I recently updated the wifi drives on P4 as advised, however these few days I get errors 60 and 28...so I prefer the USB when changes are done.
    When I Add devices via USB connection on myGhl it has the same screen as picture

    PS. I activated myGHL and saved it
    Still the same issue
    Last edited by Bagirka; 01.08.2018 at 23:05.

  4. #4
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Post screenshots from your D2.1 SA WiFi settings and your P4 COMMUNICATION settings page.

  5. #5
    Join Date
    02.12.2016
    Posts
    43

    Default

    I've joined my dosers all to P4 as PAB so now trying to connect that lot to myGhl

    IMG_6929.jpg

    Do you still need me to enter the doser and check?

    I've noticed that my wi-fi module on P4 is 6619
    so I downloaded the new version of Gcc V_1114
    Used this method but in the picture it still has the same 6619?

    https://www.youtube.com/watch?v=6z_7fhzJL-Q&t=110s

    IMG_9227.jpg

    so I thought I should upgrade firmware but it says it's up to date.

    53954F9C-98F2-407B-8A4E-885E2825A152.jpg

    IMG_4552.jpg
    Last edited by Bagirka; 02.08.2018 at 15:02.

  6. #6
    Join Date
    02.12.2016
    Posts
    43

    Default

    So I updated the wifi module on P4 to version 6772...

    4CFF6A7F-1F8C-4E83-B0E1-A16B55D81BBF.jpg

    made my post 10001opened and made my IP fixed to this device...

    Enabled the myGhl in Gcc but I'm still getting the message when trying to add the device

    Unit lights are blinking white

    photo_2018-07-31_09-32-47.jpg
    IMG_8090.jpg
    Last edited by Bagirka; 02.08.2018 at 17:50.

  7. #7
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Your DNS settings are incorrect.

    This should be either blank or set to 8.8.8.8

  8. #8
    Join Date
    02.12.2016
    Posts
    43

    Default

    Thank you!
    Leaving blank DNS I got in to the next stage however I don't see a key under the myGhl ID number?
    I Updated view ...still no key and also reloaded the Gcc still no key.... jus 3 lines ---
    P4 and both dosers are blinking white
    Last edited by Bagirka; 02.08.2018 at 19:18.

  9. #9
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Close browser window and try again.

    If no luck, use 8.8.8.8 for DNS.

  10. #10
    Join Date
    02.12.2016
    Posts
    43

    Default

    Funny enough tried the second time and I get the same 6718 message (((

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