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Thread: When I update over 7.06 I get firmware error. (Profilux 4)

  1. #1
    Join Date
    21.11.2016
    Posts
    2

    Default When I update over 7.06 I get firmware error. (Profilux 4)

    Hi all!!

    Every time i try update the firmware 7.07 and later the P4 restarting all the time.. Or not want to start.
    Have some Video-clip.

    https://youtu.be/v0Cq4gj--lU
    https://youtu.be/Ome2LBysbCg

    Someone have any idea??

    Best regards
    MAX

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Hi Max,

    Seems like the P4 is in a boot loop.

    Please open the unit and look for the green reset button. Push and hold this button and see if that gets it to start up normally.

    If you need to update the FW, we have an alternate method. Instructions for that can be found here:
    https://www.aquariumcomputer.com/dow...-instructions/

  3. #3
    Join Date
    21.11.2016
    Posts
    2

    Default

    Hi Vinny..

    I've tried that.
    I am unable to connect to the device over firmware 7.0.7 and newer. (Bootloop)
    The only way i can load a different firmware was to load boot-loader with the reset button.
    If i try to restart with reset it does not always start and i most take out power-supply cable. Then the device BOOT LOOPs (7.07 and newer).

    But 7.06 and down, everything works except the web browser.


    How can I stop the P4 stopping Boot loop:a whit newer firmware??

  4. #4
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    That's odd.

    This is something that should be handled via support ticket by the GHL Germany team.

    At the moment, they are away and will return Aug. 6.

    Please open a ticket so they can assist you when they return.

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