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Thema: Temperature probe failure??

  1. #1
    Registriert seit
    09.11.2016
    Beiträge
    90

    Standard Temperature probe failure??

    I suddenly have an alarm on my temperature and on the P4 and Touch it shows Temp ***

    Does this mean the probe has failed? If so, I assume as it is under a year old it is under warranty. Is there anything I can try to test it?

    Meanwhile, as my heaters are heater stats, I will set them to always on and let the heater stats take control of themselves until this is sorted.

    Oh, and I have made no changes for weeks to the software and noe of the kit has been disturbed.

  2. #2
    Registriert seit
    10.10.2013
    Beiträge
    332

  3. #3
    Registriert seit
    09.11.2016
    Beiträge
    90

    Standard

    Hi,

    Thanks but I'm afraid this is not the same problem. The probe has been in place for months and workng perfectly. I have powered down and restarted and it comes up again as ***. I checked the back of the P4 and everything seems tight. I have made no changes, it just suddenly went during the England match!

    To make matters worse, I was moving my calibrated thermometer to the DT to keep a closer eye on it... and I dropped it on the floor :-(

    I am currently relying on the inbuilt stats on my heaters to maintain a roughly OK temperature.

    So I am still wondering, is this probe dead???

  4. #4
    Registriert seit
    09.11.2016
    Beiträge
    90

    Standard

    I have looked at the store and I am unclear. Which temp probe is the correct one for a P4 please?

  5. #5
    Registriert seit
    27.05.2015
    Beiträge
    1.500

    Standard

    Hi there,

    Please open a support ticket and attach a copy of your sales receipt so we can troubleshoot this further.

    P4 temperature probes use a BNC connector. The digital temperature probe is the direct replacement to your current probe.

  6. #6
    Registriert seit
    09.11.2016
    Beiträge
    90

    Standard

    Hi Vinny, I have done some digging... and I have had the kit for over a year - so I guess it won't be under warranty anyway. I will open a ticket as suggested. Thanks for the info about the replacement type.

    Cheers

    John

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