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Thread: I have watched video yet still get error code

  1. #1
    Join Date
    15.05.2018
    Posts
    4

    Default I have watched video yet still get error code

    I have watched video yet still get error code when trying to install current software. I have never been able to log on and make changes without error 28 or 50. Please help

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    What exactly are you trying to do?

    You mention trying to login, but GCC requires no login.

  3. #3
    Join Date
    15.05.2018
    Posts
    4

    Default access via WiFi

    Quote Originally Posted by Vinny View Post
    What exactly are you trying to do?

    You mention trying to login, but GCC requires no login.
    It wont connect via wifi

  4. #4
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Okay.

    To better assist, we need a lot more information.
    • Device being used?
    • Firmware version of device?
    • If connecting to ProfiLux 4 or Mitras LX7, what is the firmware version of the WiFi module? (See COMMUNICATION settings page)
    • Version of GHL Control Center being used? (Click top right (?) icon in GCC)
    • Are you trying to connect using AUTO IP or STATIC IP?
    • Placement of device? In the stand? Out in the open?
    • Average distance from device when trying to connect?
    • Can you successfully ping the IP address of the device?

  5. #5
    Join Date
    15.05.2018
    Posts
    4

    Default

    Quote Originally Posted by Vinny View Post
    Okay.

    To better assist, we need a lot more information.
    • Device being used?
    • Firmware version of device?
    • If connecting to ProfiLux 4 or Mitras LX7, what is the firmware version of the WiFi module? (See COMMUNICATION settings page)
    • Version of GHL Control Center being used? (Click top right (?) icon in GCC)
    • Are you trying to connect using AUTO IP or STATIC IP?
    • Placement of device? In the stand? Out in the open?
    • Average distance from device when trying to connect?
    • Can you successfully ping the IP address of the device?
    I have PM'd you with the information

  6. #6
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Device being used?
    Standalone 2.1 w/ 3 pump

    Firmware version of device?
    1.28

    Version of GHL Control Center being used?
    1.1.1.3

    Are you trying to connect using AUTO IP or STATIC IP?
    Static

    Placement of device? In the stand? Out in the open?
    Out in open

    Average distance from device when trying to connect?
    Less than 5 feet

    Can you successfully ping the IP address of the device?
    SSID: GHL-DOSER2

    This video shows you how to add the doser to your existing WiFi network:


    When following the video, after changing doser to CLIENT MODE and inputting your WiFi network info, make sure you click DISCONNECT for the new settings to go into effect.

  7. #7
    Join Date
    15.05.2018
    Posts
    4

    Default

    Quote Originally Posted by Vinny View Post
    Device being used?
    Standalone 2.1 w/ 3 pump

    Firmware version of device?
    1.28

    Version of GHL Control Center being used?
    1.1.1.3

    Are you trying to connect using AUTO IP or STATIC IP?
    Static

    Placement of device? In the stand? Out in the open?
    Out in open

    Average distance from device when trying to connect?
    Less than 5 feet

    Can you successfully ping the IP address of the device?
    SSID: GHL-DOSER2

    This video shows you how to add the doser to your existing WiFi network:


    When following the video, after changing doser to CLIENT MODE and inputting your WiFi network info, make sure you click DISCONNECT for the new settings to go into effect.

    Got it! Thanks!

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