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Thread: HELP:_) MyGhl stopped working after i restarted modem?

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  1. #1
    Join Date
    26.11.2017
    Posts
    2

    Default HELP:_) MyGhl stopped working after i restarted modem?

    Hello, I am really scratching my head here. I have trawled the forum, and also I have tried through the Gol facebook pages.

    -Everything worked fine, until I had to restart the modem
    -My Profilux is connected to said modem via Ethernet cable
    -I can work on the Profilux through the desktop app in windows- Everything works perfect
    -I have deleted the Profilux from MyGhl, and entered it again, as said in the instruction manual
    -The only issue is that i cannot communicate with the profilux over the internet.-When I log into MyGhl, it shows as green symbol, which I though meant it was online.
    -After a long wait, the dashboard appears, but shows no content. it does not give any warnings that something is wrong.

    I have attached screen dumps of the different windows, also how it shows up on my router

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