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Thread: ghl connect app can't connect to P4

  1. #1
    Join Date
    05.09.2017
    Posts
    15

    Beitrag ghl connect app can't connect to P4

    I tried to connect my P4 to the app but can't establish connections. same with my doser and i'm expecting ,y kh director. please help. using iPhone x here.

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Hi there,

    Did you check to see that your devices meet the minimum requirements for the app?

    Perhaps a firmware update and WiFi module update is needed.

  3. #3
    Join Date
    05.09.2017
    Posts
    15

    Default

    i need to update the wifi module, but there’s a problem error occur during file transfer, now i can’t even anle to open my ip address assigned to my p4, giving me error message, website unable to handle my request

  4. #4
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    You can flash and restore the WiFi module via USB connection with the WiFi-Firmware-Update-Tool,
    which is packaged with recent GHL Control Center installations in the following subfolder:

    'GHL Control Center\WiFi\WiFi-Firmware-Update-Tool'

    You do not need implicitly to re-flash the filesystem, the configuration can be done
    in GHL Control Center-System-Communication afterwards.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #5
    Join Date
    20.02.2018
    Location
    Bucharest
    Posts
    3

    Default

    Same problem here...the connection via GCC is randomly working, while via browser always does. I've installed also the last version, the beta, but still no success.
    I've tried it also on another computer, just to get this out of the equation, again, not working. I have the latest FW version both for profilux and the wifi module.
    So, what should I do? Return it as RMA?

  6. #6
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    This must be a problem in the running configuration. Which device are you speaking about, a Doser 2 with wfifi connection?
    You can send us your Settings.par-file from your GHL-device to support@ghl-kl.de.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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