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Thread: Complete failure of Doser 2.1 after firmware update

  1. #1
    Join Date
    30.01.2018
    Posts
    10

    Default Complete failure of Doser 2.1 after firmware update

    Hi all,

    Yesterday i got finally my KH director. So i tried to connect it together with Slave doser and my doser 2.1 SA....

    My issues with the doser 2.1:

    1) Wi-fi is not reliable, sometimes working sometimes not...so i bought Wi-Fi extender and connect it via LAN....ok. Otherwise connection between Doser 2.1 and Dose slave worked, even myghl connection without problems. That is good.
    2) I tried to add the KH director via PAB in Doser 2.1 interface....at the beginning software told me i can add both: KH Director and Doser Slave....ok...i picked both of them...then started the software again according instructions...when i was connected back (via USB) i could see Doser 2.1 SA and under it Slave Doser and one other device with no description and with no possibility to access it. So i tried firmware update for doser 2.1.....i followed the instructions....during the update the software went to infinite regress...so i terminated it after two hours....

    Since then....if the unit (Doser 2.1) is connected to power, only the leds under dosing pumps are signaling that the unit is still alive...otherwise leds on the back side inclusive the GHL logo on the top are dead...no color no flashing....

    Is there any way i can perform "hard reset" ...or do I have to send it back?
    Now I have to dose 2x per day manually.....it drives me crazy:-(

    Thank you for any help

  2. #2
    Join Date
    30.01.2018
    Posts
    10

    Default

    Ok....Should i follow this: "Emergency Update GHL Doser 2"?

  3. #3
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Yes, please try the emergency update.

    And to solve the KH Director PAB issue, please download the newest GHL Control Center and update all your devices to the newest firmware available.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  4. #4
    Join Date
    30.01.2018
    Posts
    10

    Default

    Hi,

    I flashed the unit according the instructions given by the mergency update and updated GHL Control Center. Everything seem to work without problems (even Wi-Fi woke up from her software nap)
    Thank you anyway for fast reply,
    P.
    Attached Images Attached Images
    Last edited by pajapokorny@seznam.cz; 31.01.2018 at 08:00.

  5. #5
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Glad to hear you're up and running now.

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