ProfiLux 3: What to do in the case a firmware update failed

***Matthias*** · 05.02.2010, 10:21

thanks for sharing your experience!
We know that some USB-RS232-converters are just not working with every hardware, that makes it sometimes not easy for us to give support when connection problems occur.

yes, ProfiLux must reboot (power off/on) after updating the firmware with the recovery tool

**Blahenazo** · 05.03.2010, 14:24

Just to let you know it worked for me via the Serial , usb was not possible.

All hail to serial !!!!

**capri** · 19.03.2010, 13:23

Failed in firmware upgrade. Proceeded as instructed but when resetting P3 failed to power up. Plugged and unplugged many times. No power.

***Matthias*** · 19.03.2010, 14:04

Proceeded as instructed but when resetting P3 failed to power up

what do you mean? After resetting the P3 in download mode all lights are off. This is normal.

**subshop** · 03.04.2010, 23:04

I tried using the flash and it asks to specifythe hex file???

**aqua_digital** · 03.04.2010, 23:08

The HEX file is the file you wish to upload, the new firmware file

1. download http://www.aquariumcomputer.com/Download/Flash-FR.zip
2. save it somewhere you will find it, no installation required
3. start "flash.exe"
4. select "MB91F467D" as controller, 4MHz, navigate to the firmware file (click "open")
5. check the interface (under "set environment")
6. disconnect ProfiLux 3 from power (it is not necessary to open the enclosure and to set a jumper like it was ProfiLux II!)
7. now click "full operation" - ProfiLux still has no power!
8. plug in the DC-connector - ProfiLux has now power again and the download should start

Hint: If the update with ProfiLuxControl failed then there is maybe something wrong with your connection from PC to ProfiLux 3. Please ensure that your connection is stable and reliable before attempting to update with ProfiLuxControl or this tool, e.g. check the USB driver and update it if possible.

**subshop** · 04.04.2010, 03:23

i realize that but when I run the FLASH software the line that says HEX file is blank!

**aqua_digital** · 04.04.2010, 03:26

install fware to desktop then press open on the hex file and select the fware you have just dowloaded to your desk top

**Gobie74** · 06.04.2010, 12:20

I had to bring my profilux to work to get access to a serial port after updating over usb failed. Appears to be working now, although I don't know how I'm going to update it again in the future