ProfiLux 3: What to do in the case a firmware update failed

[Matthias]

if the update with ProfiLuxControl failed it is possible to update with another tool

1. download http://support.aquariumcomputer.com/...oad.php?did=48
2. save it somewhere you will find it, no installation required
3. start "flash.exe"
4. select "MB91F467D" as controller, 4MHz, navigate to the firmware file (click "open")
5. check the interface (under "set environment")
6. disconnect ProfiLux 3 from power (it is not necessary to open the enclosure and to set a jumper like it was ProfiLux II!)
7. now click "full operation" - ProfiLux still has no power!
8. plug in the DC-connector - ProfiLux has now power again and the download should start

Hint: If the update with ProfiLuxControl failed then there is maybe something wrong with your connection from PC to ProfiLux 3. Please ensure that your connection is stable and reliable before attempting to update with ProfiLuxControl or this tool, e.g. check the USB driver and update it if possible.

Here you find the detailed manual for flashing the firmware:
http://forum.aquariumcomputer.com/do...p?do=cat&id=16

[Bigman]

When i use flashtool i get a box saying "Please push RESET BUTTON on user board"

What to do ?

/Bigman

[boboxx]

Step 8...

8. plug in the DC-connector - ProfiLux has now power again and the download should start

[Bigman]

If i do exactly as above i first get ERROR !! NO.006 Unable to open COM port. Nothing more happens.

If i with power on click "full operation" then i get box saying "Please push RESET BUTTON on user board"
If i then power off and on again either noting happen er pc crach.

I tryed several times now.

Usb driver is the recent on PL2303_Prolific_DriverInstaller_v110.
Before the upgrade the connection was stable and reliable.

What to do ?

/Bigman

[aqua_digital]

You have to plug the power back in within 1 to 2 seconds of pressing the full operation button, also make sure you have set the enviroment i.e make sure you have set the download tool to match your USB com port

[Bigman]

You have to plug the power back in within 1 to 2 seconds of pressing the full operation button, also make sure you have set the enviroment i.e make sure you have set the download tool to match your USB com port

The port is matching.
I have tryed to do it fast within 1 to 2 sec. and slow same result.

What to do now ?
Do i have to send it back for repair to get it working again ?
If so how long do repair take ?

[Franklin]

Software not in download center?

if the update with ProfiLuxControl failed it is possible to update with another tool

1. download http://www.aquariumcomputer.com/Download/Flash-FR.zip
2. save it somewhere you will find it, no installation required
3. start "flash.exe"
4. select "MB91F467D" as controller, 4MHz, navigate to the firmware file (click "open")
5. check the interface (under "set environment")
6. disconnect ProfiLux 3 from power (it is not necessary to open the enclosure and to set a jumper like it was ProfiLux II!)
7. now click "full operation" - ProfiLux still has no power!
8. plug in the DC-connector - ProfiLux has now power again and the download should start

Hint: If the update with ProfiLuxControl failed then there is maybe something wrong with your connection from PC to ProfiLux 3. Please ensure that your connection is stable and reliable before attempting to update with ProfiLuxControl or this tool, e.g. check the USB driver and update it if possible.

[Wirus]

No need to double post that. It is still there: http://support.aquariumcomputer.com/...oad.php?did=48

[BigAl07]

Sorry to bother you with this: link was given by GHL themselves, so i'm just follwoing instruction from my posted serve ticket, sorry. thanks though for correct info.

Often times "Common Solutions" are provided in the format of what's called "Canned Reply". This makes it quicker, simpler and more accurate to help people with common problems rather than trying to type up the reply to the same questions over and over again.

It's possible that the initial reply from Matthias to you was simply that.. a pretyped "Canned Reply". The only error was the link was from a while back before the forum was "modified" slightly. The download is still there you just have to look a bit for it. Try this (I know you've already gotten the file you need but this may help someone else trying to solve a similar problem)

Go to:
Downloads - http://support.aquariumcomputer.com/...h/sections.php

scroll down to
Firmware Updates
click on your unit designation (ProfiLux 3 in your case)
http://support.aquariumcomputer.com/...tion.php?sid=7

the very first item is the download you're looking for but here's a link for it just the same
Flasher FR
http://support.aquariumcomputer.com/...oad.php?did=48

[GHL Support]

Software not in download center?

I have replaced the dead link. Thanks for the hint.