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Thema: ProfiLux 3: What to do in the case a firmware update failed

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  1. #1
    Registriert seit
    18.02.2009
    Ort
    Kaiserslautern
    Beiträge
    7.641

    Standard ProfiLux 3: What to do in the case a firmware update failed

    if the update with ProfiLuxControl failed it is possible to update with another tool

    1. download http://support.aquariumcomputer.com/...oad.php?did=48
    2. save it somewhere you will find it, no installation required
    3. start "flash.exe"
    4. select "MB91F467D" as controller, 4MHz, navigate to the firmware file (click "open")
    5. check the interface (under "set environment")
    6. disconnect ProfiLux 3 from power (it is not necessary to open the enclosure and to set a jumper like it was ProfiLux II!)
    7. now click "full operation" - ProfiLux still has no power!
    8. plug in the DC-connector - ProfiLux has now power again and the download should start

    Hint: If the update with ProfiLuxControl failed then there is maybe something wrong with your connection from PC to ProfiLux 3. Please ensure that your connection is stable and reliable before attempting to update with ProfiLuxControl or this tool, e.g. check the USB driver and update it if possible.

    Here you find the detailed manual for flashing the firmware:
    http://forum.aquariumcomputer.com/do...p?do=cat&id=16

  2. #2
    Registriert seit
    21.11.2009
    Beiträge
    18

    Standard

    When i use flashtool i get a box saying "Please push RESET BUTTON on user board"

    What to do ?

    /Bigman

  3. #3
    Registriert seit
    10.03.2009
    Beiträge
    478

    Standard

    Step 8...

    8. plug in the DC-connector - ProfiLux has now power again and the download should start

  4. #4
    Registriert seit
    21.11.2009
    Beiträge
    18

    Standard

    If i do exactly as above i first get ERROR !! NO.006 Unable to open COM port. Nothing more happens.

    If i with power on click "full operation" then i get box saying "Please push RESET BUTTON on user board"
    If i then power off and on again either noting happen er pc crach.

    I tryed several times now.

    Usb driver is the recent on PL2303_Prolific_DriverInstaller_v110.
    Before the upgrade the connection was stable and reliable.

    What to do ?

    /Bigman

  5. #5
    Registriert seit
    19.02.2009
    Ort
    MANOTICK
    Beiträge
    866

    Standard

    You have to plug the power back in within 1 to 2 seconds of pressing the full operation button, also make sure you have set the enviroment i.e make sure you have set the download tool to match your USB com port
    Geändert von aqua_digital (21.12.2009 um 04:20 Uhr)


    GHL ProfiLux Canada/USA Distribution and support

  6. #6
    Registriert seit
    21.11.2009
    Beiträge
    18

    Standard

    Zitat Zitat von aqua_digital Beitrag anzeigen
    You have to plug the power back in within 1 to 2 seconds of pressing the full operation button, also make sure you have set the enviroment i.e make sure you have set the download tool to match your USB com port
    The port is matching.
    I have tryed to do it fast within 1 to 2 sec. and slow same result.

    What to do now ?
    Do i have to send it back for repair to get it working again ?
    If so how long do repair take ?
    Geändert von Bigman (21.12.2009 um 19:42 Uhr)

  7. #7
    Registriert seit
    05.08.2010
    Ort
    Holland
    Beiträge
    49

    Standard This file is no longer in the download center / now what to do

    Software not in download center?



    Zitat Zitat von Matthias Beitrag anzeigen
    if the update with ProfiLuxControl failed it is possible to update with another tool

    1. download http://www.aquariumcomputer.com/Download/Flash-FR.zip
    2. save it somewhere you will find it, no installation required
    3. start "flash.exe"
    4. select "MB91F467D" as controller, 4MHz, navigate to the firmware file (click "open")
    5. check the interface (under "set environment")
    6. disconnect ProfiLux 3 from power (it is not necessary to open the enclosure and to set a jumper like it was ProfiLux II!)
    7. now click "full operation" - ProfiLux still has no power!
    8. plug in the DC-connector - ProfiLux has now power again and the download should start

    Hint: If the update with ProfiLuxControl failed then there is maybe something wrong with your connection from PC to ProfiLux 3. Please ensure that your connection is stable and reliable before attempting to update with ProfiLuxControl or this tool, e.g. check the USB driver and update it if possible.

  8. #8
    Registriert seit
    10.07.2010
    Ort
    Aschaffenburg
    Beiträge
    987

    Standard

    No need to double post that. It is still there: http://support.aquariumcomputer.com/...oad.php?did=48

  9. #9
    Registriert seit
    15.05.2010
    Ort
    Waynesville, North Carolina USA
    Beiträge
    463

    Standard

    Zitat Zitat von Franklin Beitrag anzeigen
    Sorry to bother you with this: link was given by GHL themselves, so i'm just follwoing instruction from my posted serve ticket, sorry. thanks though for correct info.
    Often times "Common Solutions" are provided in the format of what's called "Canned Reply". This makes it quicker, simpler and more accurate to help people with common problems rather than trying to type up the reply to the same questions over and over again.

    It's possible that the initial reply from Matthias to you was simply that.. a pretyped "Canned Reply". The only error was the link was from a while back before the forum was "modified" slightly. The download is still there you just have to look a bit for it. Try this (I know you've already gotten the file you need but this may help someone else trying to solve a similar problem)

    Go to:
    Downloads - http://support.aquariumcomputer.com/...h/sections.php

    scroll down to
    Firmware Updates
    click on your unit designation (ProfiLux 3 in your case)
    http://support.aquariumcomputer.com/...tion.php?sid=7

    the very first item is the download you're looking for but here's a link for it just the same
    Flasher FR
    http://support.aquariumcomputer.com/...oad.php?did=48

  10. #10
    Registriert seit
    19.02.2009
    Beiträge
    2.976

    Standard

    Zitat Zitat von Franklin Beitrag anzeigen
    Software not in download center?
    I have replaced the dead link. Thanks for the hint.

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