Help assigning slave to doser2.1

[Vinny]

Check your USB connection settings in GCC. Make sure that the COM port is either set to AUTO or to the exact COM # as shown in your windows device manager.

Flashing red indicates that an alarm is active. Check your fluid container levels and refill. The flashing will then go away.

[Aquarium Connections]

Thank you Vinny, much appreciated, I have now made a connection and manged to configure the doser.

Cheers

[foozed]

Hello, I am having a very similar issue where I cannot configure the slave doser.
I have a relatively new primary 2.1 doser and just bought a new slave unit. Marcus had sent me the 1.0.8 version to try and it got me further along where at least I could see and assign the slave unit. But after that I cannot configure the slave doser numbers.
It repeatedly says connection error 50 and never takes settings.

It also seems I am having issues connecting via USB now where I cannot get the port to activate... this was not the case prior to trying 1.0.8 but all of my configuration attempts were over wifi.
It was only until reading this forum that I read I should try with USB but all of my USB connection attemps are not working where the computer never recognizes a connected device.

I am seeking help to resolve this - I've owned the slave unit for 1 month now and cannot use it.

[Vinny]

Foozed
If you're still having trouble assigning the slave doser numbering, please use this version of GCC:
https://www.dropbox.com/s/hqc7b162x6...0.9.2.zip?dl=0

When you install this version, make sure the USB COM connection is set to AUTO.

When you connect the USB cable to the doser and PC, you should see your device listed in Windows Device Manager, GHL Virtual Communications (COM #).

If you instead see it with a yellow exclamation mark, please uninstall this driver and reinstall by following these steps:
https://www.youtube.com/watch?v=5arEm807628

If you do not see the device listed at all, please follow the steps in the link above.

[foozed]

Thanks Vinny.
Would you believe the problem I was having was related to the USB cable!!
I changed it out and I connected straight away.

For what it's worth, I still could not assign the individual dosers with the 1.9.2 version, so I installed 1.8 again and it worked without issue.

Thanks for the tips!