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Thema: firmware installation

  1. #11
    Registriert seit
    04.03.2009
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    182

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    How long does it take to upgrade?

    Enviado desde mi Nexus 5 mediante Tapatalk

  2. #12
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    25.01.2017
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    Zitat Zitat von EgaReef Beitrag anzeigen
    Hi,

    I'm trying to update the firmware of Profilux 4, everything is fine until this window comes out.

    Anhang 9256

    What should I do?

    In the video the window is removed immediately.

    Thanks
    I have the same problem....

  3. #13
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    01.12.2011
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    Dear Ega

    I have similar experience. I cannot find any keys can be prrssed/reseted at P4. Turn off /turn on the power also not works. Finally I just ignore this windows (press ok without doing anything else).

    Just a remindar that you need to remove 7.03 or elder firmwware in your directory. Otherwise, though the message shows that the upgrade is success, the firmwar3 is still 7.03.

  4. #14
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    04.03.2009
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    Later I tried with another laptop, when I pressed accept the laptop disconnected the usb and seemed to work, but it was worse, profilux 4 did not start.

    Finally, I had to do it for emergency with the Flash program.

    Now I have the latest firmware installed, 7.04

    Regards

    Enviado desde mi Nexus 5 mediante Tapatalk

  5. #15
    Registriert seit
    18.02.2009
    Ort
    Kaiserslautern
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    7.644

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    Zitat Zitat von EgaReef Beitrag anzeigen
    Hi,

    I'm trying to update the firmware of Profilux 4, everything is fine until this window comes out.

    Anhang 9256

    What should I do?

    In the video the window is removed immediately.

    Thanks
    This message box should be closed automatically from GCC (as in the video). When this does not happen then just click "OK" (left button), do nothing else.
    Update will continue then.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  6. #16
    Registriert seit
    18.02.2009
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    Kaiserslautern
    Beiträge
    7.644

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    Zitat Zitat von EgaReef Beitrag anzeigen
    Later I tried with another laptop, when I pressed accept the laptop disconnected the usb and seemed to work, but it was worse, profilux 4 did not start.

    Enviado desde mi Nexus 5 mediante Tapatalk
    when the update was finished you have to reboot the ProfiLux to start again

    if it does not start then the update before was not successful, maybe the update driver was not found / COM not adjusted correctly

    see the videos, all explained in detail there
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  7. #17
    Registriert seit
    01.12.2011
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    31

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    Dear Matthias

    I do not mean to be offensive but my experience on the firmware upgrade is somehow different from the videos and I have met some strange situation that I do not know why. Though finally I luckily upgrade the firmware (from 7.03-->7.04, and then 7.04-->7.05), I provide my case for your information for improvement.

    1. During the upgrade process (I confirm my Com port is correct and update driver has been chosen), there is a pop up message (after selection of update driver)that instructing me to reset the microcomputer (something else) at the motherboard (something else) but I never find the key to press at P4. (Sorry that this pop up window did not automatic close according to my experience and I need to close it either by yes or no by myself. If I press yes, this will continue and press no the upgrade process will stop)

    2. No matter what I do with response to this message (eg : turn off and turn the machine, unplug and replug the usb... and etc), and then I press ok at the pop up box, the upgrade process will continue. After a while, the pop up windows telling me that the upgrade is success and tell me to restart the P4. However, after the restart (turn off and turn on the machine), the firmware is still 7.03. (I have tried many times and the firmware never upgraded.)

    3. At last, being told by another user in this forum, I try to delete the 7.03 update driver in the setup directory(i.e. : only the 7.04 file when I upgrade it and only the 7.05 file while I upgrade that), then restart the upgrade process.

    4. The pop up window instructs me to reset the microcomputer (or microprocessor or something else) is still appeared after selection of the update file. After a several trials, I finally find that I should just ignore this message (i.e. : doing nothing) but press ok at the pop up windows. Then the upgrade process is really success this time.

    These are my experience, I hope that this can help other as well as to provide information to you to make the upgrading step more clear.
    By the way, my windows OS is windows 7. (for your reference and information)
    Geändert von palmlover (18.03.2017 um 12:01 Uhr)

  8. #18
    Registriert seit
    04.03.2009
    Beiträge
    182

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    Hi,

    Today I have updated the profilux again (V705). I have again had the same problem and in the end I had to use the rescue mode.

    I followed all the steps of the video, but as always I had to press accept to continue. The window with the message does not disappear as in the video.

    When doing it in rescue mode, quieter than the other time, I deduced that when pressing the blue button the profilux disconnects from the USB connection and it does through the USBVCOM port (in my case the 5). I think that's what not to do through the GCC.

    Why?

    Thanks

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