Error trying to update Firmware in GCC Profilux 4

[dawsokj1988]

I'm currently on 7.02 , trying to update to 7.03.

The Profilux 4 is connected via USB to GCC.

I get an error stating "Error: Update can't be started!" Reset the device by disconnecting it from power for a few seconds!"

I've tried around 3 times.

The update I'm selecting is the Profilux4_V703_rom.mhx that was included in the new GCC version.

If you've asked if I've done something, please explain how to do that thing.

Thank you.

Edit:

Right after posting this, I tried one more time. This time, it gave me the "step 2" option to select the com port from device manager. The other attempts never gave me this "step 2" option, it just skipped to step 3. I was able to successfully install the firmware update after having the step 2 option.

Screenshot (6).jpgScreenshot (5).jpgScreenshot (4).png