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Thread: plm-adin not recognized

  1. #11
    Join Date
    13.11.2016
    Location
    Sofia
    Posts
    23

    Default

    Mine is brand new as well and again not working

  2. #12
    Join Date
    03.07.2011
    Location
    Neftenbach
    Posts
    5

    Default

    for me the same problem with a brand new ADIN Card an the newest firmware .4

  3. #13
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    I fear this issue is bit larger than I initially thought.

    My PLM-ADIn are a bit older and they work fine. I think it is possible that the opto couplers of the newer PLM-ADIN have a different behaviour due to the tolerances, to keep it simple: the new processor of the P4 and the PLM-ADIN don't understand each other, caused by (slightly) different signal levels.

    I have to examine this further and will post here as soon as I have results.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  4. #14
    Join Date
    13.11.2016
    Location
    Sofia
    Posts
    23

    Default

    Any news on the PLM-ADIN issue.
    I apologize that I'm impatient

  5. #15
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    I think (hope) I finally found after a quite long investigation the reason for this issue. Sorry for the delay, butr this was not an easy one.

    I was able to re-produce this effect on several different configurations, but I want to ask our users which had been affected by this to give me some feedback, just to be sure.

    Summary:

    PLM-ADIN is recognized in the P4 at some customers, at some customers not. If the the PLM-ADIN is not detected (correctly) this may lead to problems with the WiFi.

    (Presumed) reason: P3 and P4 work internally with different signal levels, some of the PLM-ADIN use optocoupler brands which work with these levels, others don't.

    Although all used optocouplers are the same type (6N137) they seem to show a different behaviour. We found out that the Fairchild 6N137 (black opto coupler) don't work, the 6N137 of an unknown brand (brown optocouplers) work.

    Below a photo which illustrates this.

    QUESTION:
    Can the affected users confirm this?
    1. PLM-ADIN with brown optocouplers work
    2. PLM-ADIN with black optocouplers don't work

    PLM-ADIN-OC.jpg

    Once we have confirmation that my assumptions are right we produce a new batch of cards and replace the trouble-maker cards.
    At the same time I added some precautions in the new 7.05 to avoid interferences with the WiFi when a card is not working properly.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  6. #16
    Join Date
    03.07.2011
    Location
    Neftenbach
    Posts
    5

    Default yes, I confirm the black optocoupler

    QUESTION:
    Can the affected users confirm this?
    1. PLM-ADIN with brown optocouplers work
    2. PLM-ADIN with black optocouplers don't work

    my new card has the black ones and doesn't work in my new P4:
    IMG_20170319_1402161.jpg

    for the wifi, I removed the card now to take the picture, but my wifi connection is also poor in the quality as before with plugged card.

    BR
    Sven

  7. #17
    Join Date
    13.11.2016
    Location
    Sofia
    Posts
    23

    Default

    Hi Matthias,
    right on the spot. Black on my end and not working.
    ADIN.jpg
    No change in WiFi after i removed the card. The connection i still poor.

  8. #18
    Join Date
    25.02.2017
    Posts
    5

    Default

    I will open up my P4 tomorrow and remove the card to check on the optocoupler color but my P4 does not recognize the card and my WiFi signal has been very poor since day one.

    Edit: Removed ADIM card and it has the black optocouplers. WiFi signal still sucks

    FullSizeRender.jpg
    Last edited by Reefer525XL; 21.03.2017 at 18:41.

  9. #19
    Join Date
    13.11.2016
    Location
    Sofia
    Posts
    23

    Default

    Matthias any news on the ADIN cards.

  10. #20
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    the PLM-ADIN issue (new version of card with black optocouplers) is solved with yesterday's update 7.05
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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