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Thread: firmware installation

  1. #1
    Join Date
    19.02.2017
    Posts
    18

    Default firmware installation

    Hi all..my p4 say "new" firmware available on his general page of GCC.

    i go to system to start firmware update but click on button but never happen..

    if i try to update touch or vortech controller update start correctly.

    any ideas?

  2. #2
    Join Date
    07.02.2017
    Posts
    26

    Default

    Quote Originally Posted by Alvizon View Post
    Hi all..my p4 say "new" firmware available on his general page of GCC.

    i go to system to start firmware update but click on button but never happen..

    if i try to update touch or vortech controller update start correctly.

    any ideas?
    I think the System page is for updating firmware of attached devices and not the P4. Go to "Extras" at the top of the page and click. To the left on the toolbar you will see "Firmware Update". Be sure tour PC is connected to the P4 via USB, then click on it.

    That worked for me.

    Bob

  3. #3
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Steps for updating the ProfiLux 4 firmware can be seen here:
    https://youtu.be/Fj0SH93QoKc

  4. #4
    Join Date
    19.02.2017
    Posts
    18

    Default

    Quote Originally Posted by Vinny View Post
    Steps for updating the ProfiLux 4 firmware can be seen here:
    https://youtu.be/Fj0SH93QoKc
    I have a BIG TROUBLE i do update following your istrucction but profilux is blocked wuth only ghl logo lit and cannot connect!!! Please what i can do for use it!!

  5. #5
    Join Date
    15.02.2017
    Posts
    25

    Default

    Quote Originally Posted by Alvizon View Post
    I have a BIG TROUBLE i do update following your istrucction but profilux is blocked wuth only ghl logo lit and cannot connect!!! Please what i can do for use it!!
    I have the same problem, how do you solve it?

  6. #6
    Join Date
    09.11.2016
    Posts
    90

    Default

    It certainly CAN work. I was a bit worried as the previous version was unable to save settings. Thankfully mine upgraded OK. I then instantly with the new version saved my settings.

    All good so far. Sorry for your pain.

  7. #7
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    Hi

    here are the emergency update instructions:

    https://www.aquariumcomputer.com/dow...-instructions/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  8. #8
    Join Date
    19.02.2017
    Posts
    18

    Default

    work to me so good in 5 minutes i had my p4 back.

  9. #9
    Join Date
    15.02.2017
    Posts
    25

    Default

    mine too also after 2 attemps

  10. #10
    Join Date
    04.03.2009
    Posts
    189

    Default

    Hi,

    I'm trying to update the firmware of Profilux 4, everything is fine until this window comes out.

    update firmware.PNG

    What should I do?

    In the video the window is removed immediately.

    Thanks

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