Hello Reefer17,
send us the ProfiLux 4's myGHL-ID and serial number to support@ghl-kl.de
and refer to this thread, please.
Hello Reefer17,
send us the ProfiLux 4's myGHL-ID and serial number to support@ghl-kl.de
and refer to this thread, please.
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
Hi,
I am new in use of Profilux 4, where can I find the myGHL ID? Thx
myGHL ID is located in the Communication settings page in GCC.
You can see exactly how a device is connected to myGHL by following the steps in this video:
https://youtu.be/09d-INDfblc
Hi,
I have problems connecting to profilux via myghl. In the display of profilux appears the icon myghl correctly, but on the web appears in green one second and then black.
Thanks
Hi,
Today the connection is green.
After pressing the show button, is left thinking and no data.
Thanks
Hello EgaReef,
do you mean that it does not complete the loading process and
stays in the state your screenshot shows?
Contact us via support@ghl-kl.de with your system details (serial number, myGHL-ID),
so we can have a better view on this issue.
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
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