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Thread: Urgent Help Needed

  1. #1
    Join Date
    21.04.2009
    Posts
    7

    Default Urgent Help Needed

    Hi,
    Each time I was feeding or submerging my hands into the tank, I would feel a slight electric shock. I unplugged every appliance one by one and finally got to the profilux computer. I couldn't figure out what was wrong until i disconnected the pH, salinity and redox probes. Once they were disconnected, i didn't get any electrical shocks. However, if any one of them are connected, I'm getting electrical shocks again. The temperature probe is not affecting anything. I'm also not getting steady redox readings. It always jumps up and down by 100.
    Any help would be appreciated.
    Regards Darius

  2. #2
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default

    most likely unearthed connection from pc to Profilux

    We had similar issue recently the client found the RS232 port on the lap top had no earth so it was using the probe as its earth

    This can also damage the profiLux


    GHL ProfiLux Canada/USA Distribution and support

  3. #3
    Join Date
    21.04.2009
    Posts
    7

    Default

    Thanks for the quick reply.
    My laptop is not connected, so it's definitely not that. I'm puzzled, I can't figure out what is wrong.
    Thanks
    Darius

  4. #4
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default

    The probes literally have no more than mV going down them so would never crate a shock situation if there was that sort of voltage the ProfiLux would blow a gasket in a big way.

    The internal voltage of the Profilux is no greater than 12v, this can be varified by the data on the power supply.

    The likely hood is something is earthing through the profiLux and when you remove the probes the connection is lost.

    Usual suspects are pump and ballasts, my suggestion would be to fit a grounding probe

    Hope that helps


    GHL ProfiLux Canada/USA Distribution and support

  5. #5
    Join Date
    21.07.2009
    Posts
    74

    Default

    Quote Originally Posted by aqua_digital View Post
    The probes literally have no more than mV going down them so would never crate a shock situation if there was that sort of voltage the ProfiLux would blow a gasket in a big way.

    The internal voltage of the Profilux is no greater than 12v, this can be varified by the data on the power supply.

    The likely hood is something is earthing through the profiLux and when you remove the probes the connection is lost.

    Usual suspects are pump and ballasts, my suggestion would be to fit a grounding probe

    Hope that helps

    "Usual suspects are pump and ballasts, my suggestion would be to fit a grounding probe" - how would you do that?

  6. #6
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default

    You can buy aquarium grounding probes from fish stores.

    Hanna make one. Or you can make your own from a piece of stainless rod, attach a wire to the end and connect to a certified earthing point in your home


    GHL ProfiLux Canada/USA Distribution and support

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