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Thema: GHL Doser 2 issues with Firmware Update

  1. #1
    Registriert seit
    12.03.2016
    Ort
    Olathe
    Beiträge
    7

    Standard GHL Doser 2 issues with Firmware Update

    Can someone tell me how I would need to go about updating to the newest firmware to get GHL Cloud based access? I have tried to do it from the GHL Control Center, and I get an error and have to reboot the doser. If anyone can assist me, it would be greatly appreciated.

    As a side note, I am having to do all of this through USB. Since I still haven't been successful in getting Wifi set up.

    Thanks for your assistance.
    Bart

  2. #2
    Registriert seit
    16.03.2016
    Beiträge
    4

    Standard

    I am having the exact same issue. Please Help.

  3. #3
    Registriert seit
    04.11.2015
    Beiträge
    807

    Standard

    Hello,

    could you make screenshots of the errors in device manager and GCC while in update mode, please?
    Geändert von MatthiasF (17.03.2016 um 15:06 Uhr)
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  4. #4
    Registriert seit
    12.03.2016
    Ort
    Olathe
    Beiträge
    7

    Standard

    Zitat Zitat von MatthiasF Beitrag anzeigen
    Hello,

    could you make screenshots of the errors in device manager and GCC while in update mode, please?
    Sure I can help with that request. Here is what I have done currently before getting that Error message:
    -Connected by USB
    -I select connect, then go to "Extras"
    -Select "Firmware Update" under "Maintenance" Box
    -Get Firmware Update box stating settings will go back to default after update
    - Click box "I understand settings"
    - Click Continue
    - Get Box 1 of 5 in update process
    - click next
    - Get Box 2 of 5 in update process See Picture
    2016-03-17_10-30-09.png
    - click "Next"
    - Get Step 3 of 5 in update process of where file will be downloaded
    - Click "Next"
    - Starts to update then get below Error
    2016-03-17_10-28-31.png

    Thank you for your assistance.
    Bart
    Geändert von bhuyett88 (17.03.2016 um 15:37 Uhr)

  5. #5
    Registriert seit
    27.05.2015
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    1.500

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    Bart,

    The firmware update requires a separate driver to proceed beyond step 2 of 5.

    In step 2 of 5, you are asked to select the COM number where the "USBVCOM" driver is located. To do this you need to click on the device manager button and see what COM number is beside it. That number is then typed into the box. Once you've done, that you can proceed to the next step.

    If you do not see "USBVCOM" listed in device manager under, "Ports (COM & LPT) and instead see "Unknown Device" with a yellow exclamation point, you will need to manually install the driver by following these steps:

    1. Go to “Device Manager” on your PC.
    2. Right click the device labeled “Unknown Device” and click on “Update Driver Software”.
    3. Click on “Browse my computer for driver software”
    4. Click on the “Browse” button and navigate to the driver by following these steps:
    a. Click on “(C: )”
    b. Then “Program Files(x86)”
    c. “GHLControlCenter_Vxxxx” (Your current version of GCC)
    d. “Tools”
    e. “FUJITSU USB DIRECT Programmer”
    f. “driver”
    g. Select the “Win7” folder and click “OK”, then the “Next” button

    The driver should now install. You may need to restart your PC after the installation.

    After you've manually installed the USBVCOM driver, you can go and do the firmware update for the Doser 2. Just make sure you are selecting the correct COM-number during step 2 of 5.

  6. #6
    Registriert seit
    12.03.2016
    Ort
    Olathe
    Beiträge
    7

    Standard

    Ok, made it past the update and the Doser2 is flashing RED and Yellow. Then GHL Symbol turned white then back to Blue. So I take it the firmware update was successful.

    Now with this update It looks like you lose USB access to set up Wifi? How do I set up Wifi now, because it seems to have greyed out the ability to set IP address and Default Gateway.
    Geändert von bhuyett88 (17.03.2016 um 16:59 Uhr)

  7. #7
    Registriert seit
    27.05.2015
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    The doser will flash red and yellow when it is first started up, this is normal.

    Please disconnect the USB cable from your PC and doser, restart the doser, and try again.

  8. #8
    Registriert seit
    12.03.2016
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    Olathe
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    I have been able to connect to the Doser2 using the iPhone App. So it looks like I am currently working that way, and connected via Wifi.

    Would someone be able to point me in the right direction to understand how to begin sitting the doser2 up to begin dosing?
    Geändert von bhuyett88 (17.03.2016 um 17:26 Uhr)

  9. #9
    Registriert seit
    27.05.2015
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    Send me an email: info@ghlusa.com

    The updated manual does into detail with programming the doser for dosing and other functions.

  10. #10
    Registriert seit
    12.03.2016
    Ort
    Olathe
    Beiträge
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    Vinny, I am noticing my Doser2 blinking "GHL" either Solid Blue instead of staying light like with the previous firmware. Or the GHL symbol blinks white, then green and back to blue. Does the new Manual speak to what these different colors represent? And should it be blinking all the time vs. being a solid blue?

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